Can I pay by card?
Yes you can. PayPal is an electronic payment processor that allows customers to send money securely without divulging your bank information. You can use this service even if you do not want to sign up for an account of your own. Making payments with PayPal is free of charge.
Can I personalise items?
You can personalise the aprons and the Hoodies. Please add your name in the personalisation box when ordering your item.
Where are the items made?
All orders are lovingly made in Sunny Stockton, Warwickshire, UK.
How much is delivery?
Any order over £50 qualifies for free delivery. All orders under the value of £50 will be subject to a delivery cost of £3.95 in the UK. All orders to Europe and worldwide will be subject to a delivery cost of £9.00.
How long will it take to receive my order?
Because each item is lovingly finished by hand, all orders can take up to 7-10 days from the day of purchase.
Is my order tracked?
Yes it is. For any tracking information you may need for your order, please email us on email@example.com
How do I take care of my purchase?
All our clothing is machine washable at 30 degrees. To keep your purchase looking amazing, Do not iron directly onto the design and do not tumble dry.
My order is wrong, what do I do?
We hope you are happy with your purchase, however, if you are not, we offer a 30 day refund and returns policy. Please ensure you contact us prior to returning your item/s and send to the address below.
11 High Street
Goods must be returned in the same condition as received for a refund or exchange. Postage cannot be refunded and item/s need to be returned at the customers own cost, unless the item is faulty. We cannot be responsible for returned goods being lost on their way to us. If returning a product to us, please retain proof of posting.
Sorry, items that are personalised are not refundable, unless the item is faulty.
Do you do bespoke orders?
Yes we do! If you have anything in mind, please drop us an email to firstname.lastname@example.org with a brief description of what you would like, and we will do our best to meet your requirements.