Each item is made by hand, with lots of love and care, therefore it can take some time to complete each masterpiece. We aim to dispatch all orders within 7-10 working days of receipt. However at busy times it can take us a little bit longer. If you need your order for a special occasion then let us know and we will do our best to get it to you on time. You can call us on 07961 058 131 to check the status of your order or drop us an email firstname.lastname@example.org.